Privacy Policy

Ava Tech site policy for avatech.com.au. This is a clear interim Privacy Policy in plain English for our Australian online store. It is not a lawyer-drafted legal document. Last updated: 7 October 2026.

1. Who we are

We are Ava Tech, trading online at avatech.com.au (part of BRACE Tech). We sell technology products to customers in Australia.
Phone: 0432 375 836
Email: admin@avatech.com.au
Location: Australia

2. What information we collect

Depending on how you use the site, we may collect account and order details (name, email, phone, shipping and billing address, order history); payment-related information processed by providers such as Stripe (we do not store full card numbers); support messages; technical and usage data such as IP address, browser, device, pages viewed, and approximate location from IP; and cookie data as described below. We only ask for what we need to run the store, fulfil orders, improve the site, and meet legal obligations.

3. How we use your information

We use personal information to process and deliver orders; provide support; operate, secure, and improve avatech.com.au; detect fraud or misuse; meet Australian legal and tax record-keeping requirements; and send transactional emails. Marketing emails are only sent where permitted and you can opt out.

4. Cookies and similar technologies

We may use cookies to keep you signed in, remember cart contents and preferences, understand how the site is used, and support security and payment flows. You can control cookies in your browser settings. Blocking some cookies may affect checkout or account features.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers such as payment processors, shipping partners, hosting, email, and analytics providers, and professional advisers where needed. They should only use your information to provide services to us. We may also disclose information if required by Australian law, or to protect rights, safety, or security.

6. Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. No online transmission or storage method is completely secure. Please use a strong unique password and contact us if you suspect unauthorised access.

7. How long we keep information

We keep personal information only as long as needed for the purposes above, including order history and records we must retain under Australian law. When information is no longer required, we take reasonable steps to delete or de-identify it.

8. Your rights (Australia)

Under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), you generally can request access to personal information we hold about you, request correction of inaccurate information, and make a privacy complaint. Australian Consumer Law also gives you rights about goods and services you buy; those rights are separate from this Privacy Policy. To exercise privacy rights, contact us below. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Children

Our store is aimed at adults. We do not knowingly collect personal information from children for marketing. If you believe a child has provided personal information, please contact us so we can delete it where appropriate.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the site after changes means you accept the updated policy for future visits and orders.

11. How to contact us

Email: admin@avatech.com.au
Phone: 0432 375 836
Website: avatech.com.au
Location: Australia